The Case for High Speed Service

The choices and prices for network service continue to proliferate. Many options are bundled with other services that rely on the same internet connection. Here iare some important characteristics of common high speed service offerings...

  • High speed cable or fiber optic service (FiOS): Businesses, even small ones, have frequent need for high speed data communications to work with remote business partners or back up their data to remote sites (the cloud).
    • The highest speeds are priced at a premium and usually offer capability that exceeds business usage. They are most useful to businesses that make use of back-up storage or secure storage in the ‘cloud’ or situations where multiple users are streaming high definition video or movies. The high speed requires computers that are capable of handling communications responsively...typically a multiprocessor computer or phone.
    • Speeds go from 35 Mbps up to 100Mbps and are typically faster on downloads than uploads. The upload speeds matter if you expect to make use of data backup and restore services via the ‘cloud’.
    • Since you pay a premium, you may hope that the vendor will be more responsive to handling technical difficulties but that is not always the case. Vendors are more responsive if they believe that your service is part of a business operation and you deal with the vendor’s business service group.

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